Fresha Alternative With a Free Plan and AI Booking: Convelly vs Fresha

Convelly gives your business what Fresha does not: a free plan that stays free, and a second brain, Elly, that remembers every customer and answers, sells and books in the chat on every plan. Fresha sells booking software with a beauty and wellness marketplace, priced per bookable team member, with its AI as a paid add-on. This guide is part of our Convelly comparisons.

What Fresha's price page says

Figures from Fresha's price page and its German version, displayed from Austria and checked on 2026-10-27, in euros net of VAT:

• There is no free plan, only a 7-day trial. Independent costs €12.95 a month for a one-person business, Team €8.95 a month per bookable team member.
• The AI Concierge costs €28.95 per location a month and handles messages only; calls are listed as not available yet.
• Texts and WhatsApp reminders: 20 a month, per team member on Team, then €0.11 to €0.22 each; card payments through Fresha cost 1.29% plus €0.20 per transaction.
• Loyalty costs €59.95 and Google Rating Boost €13.95 per location a month. Fresha takes no booking fee; a one-time fee for brand-new clients from its marketplace is listed as free, without a rate.

Convelly vs Fresha at a glance

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Five reasons businesses choose Convelly over Fresha

A free plan with Elly already in it

Fresha has no free plan; after the trial, every month is paid. Convelly's free plan has no end date, and Elly comes with 200 AI credits to start, so a personal trainer can take real bookings before paying anything. The AI chatbot page shows Elly in a real conversation.

Elly remembers every customer before it answers

Fresha's price page does not say what its AI knows about a client. Before every reply, Elly reads the customer's conversations from every channel, their bookings and payments and your team's private notes, then answers as your business. When a regular of a massage practice writes "same as last time, but Friday?", Elly knows what last time was; see one record for every customer.

Booking and deposits in the chat, no fee per client

Elly books, moves and cancels real appointments in the chat, offers only times when someone is free and sends the payment link when a service needs a deposit. A tattoo studio collects deposits in its own Stripe account; Convelly never takes a fee per booking or new client. See appointment booking and reducing no-shows with deposits.

Every channel and your website chat in one inbox

Fresha lists Instagram and Facebook bookings, not a shared inbox for customer chats. In Convelly, WhatsApp, Instagram, Telegram, email and the website chat arrive in one inbox, and a customer on two channels is one person with one history. The website chat puts Elly on your site with one line of code.

Elly sells and runs the workspace for you

Convelly also has sales pipelines, WhatsApp campaigns and video calls built in, so a dog groomer can invite customers due for a visit. Anything you would do by clicking, you can ask Elly for in a sentence, and each change runs only after you approve it. See the Elly AI assistant.

What a three-person team pays

Take a physiotherapy practice with three therapists that wants an AI answering messages. On Fresha, the Team plan costs €26.85 a month for three bookable team members, and the AI Concierge adds €28.95 for the location, so €55.80 a month. Reminders by text or WhatsApp beyond the 60 included cost €0.11 to €0.22 each, and card payments through Fresha cost 1.29% plus €0.20 each. Fresha's subscription is the lower monthly figure here.

On Convelly, Growth costs €99 a month, or €82 billed yearly, for 3 users and 2 channels, with Elly answering and booking on 9,000 AI credits a month, reminders with no per-message charge, the website chat, pipelines, campaigns and video calls; Meta's WhatsApp template fees still apply. A one-person nail studio starts free or on Starter at €39. Every figure is on the pricing page; working out your cost per booking compares on the number that matters.

Where Fresha goes further

Fresha runs a marketplace and consumer app for beauty and wellness, used in more than 120 countries by its own figures, with over 25 million customers looking to book. It covers the counter with point of sale and card terminals, offers Klarna pay-later, adds commission tracking and timesheets on its Team plan, and lists ISO 9001 and ISO 27001 certificates. Its paid entry price is lower than Convelly's. Convelly is not a marketplace, has no till or terminal and holds neither certificate today. If most new clients find you on Fresha, that scope matters; if they write to you, Convelly answers, remembers and books from day one.

Switching from Fresha to Convelly

Neither Fresha nor Convelly has a minimum term, so you can switch when it suits you. Set Convelly up on the free plan first: it takes about fifteen minutes, and Elly reads your website to write its own instructions. Import your client list from a spreadsheet, with duplicates caught by phone and email. Then choose and move your business number, see what happens to your old chats and plan the first 30 days after the switch. Share your new booking link before you cancel Fresha.

Frequently asked questions

Fresha prices, add-ons and fees from fresha.com/pricing and fresha.com/de/pricing, marketplace figures from fresha.com, checked 2026-10-27, as displayed from Austria, in euros net of VAT; other countries may differ. Convelly prices come from the EU price list on our pricing page. Fresha is a trademark of its owner; Convelly is not affiliated with Fresha.